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What is your privacy policy?

Unique to Hawai`i respects the privacy of our customers. We will never give nor sell your personal order information to third parties. The information you provide us is used to help process your order.

Is your Product available?
Ready to ship when you place your order?

We try to keep a good stock of inventory and ship items out in a timely manner. However, there may be times we might have an item on back order. If for any reason we are unable to fulfill your order in 2-3 business days, we will contact you by email.

What are my payment options?
We accept Visa, MasterCard, American Express, eChecks, and PayPal.
Sorry, we do not accept COD Orders, Money Orders or Personal Checks.

How much is shipping and handling?
Shipping and handling for United States are as follows.
For orders totaling $0.00 to $49.99 - $12.50
For orders totaling $50.00 to $99.99 - $18.50
For orders totaling $100.00 to $200.00 - $27.50
For orders totaling $200.01 and over - Please eMail us for quote.

How fast will my package be shipped?
We ship try to ship all order within 72 hours. Please also refer to the item list as some items could take 2 to 3 week to be process.  Once your item has been shipped. You should receive your package within 3-7 working days to any
U.S. destinations. International order will varies on your location.

What is your Return Policy?
Due to the fact that most of our items are unique one-of-a-kind or made to order, all Sales Are Final. There are a few exceptions to this policy. All items are shipped insured with the exception on items purchased through eBay with no insurance. If your item arrives damaged or is lost, please let us know via email. We can replace it with a similar item or refund you your purchase price less shipping and handling. Please allow 2-3 weeks for credit to be issued.

Do I have to pay sales tax?
Since we are located in Hawai`i, we are obligated to collect state sales tax of 4.712% on all orders placed by Hawai`i customers. Orders from all out-of-state customers are not assessed a sales tax.

Do you accept International orders?
Yes. All items in this site have been calculated for USA shipping and handling. For any International orders please obtain a shipping and handling quote from us via email before you place your order.

Do you offer wholesale or bulk discount?
Yes, we do. Please drop us a eMail on which item(s) and the amount you wish to purchase.

What if I still have a question?
You welcome to email us 24 hours a day at the following email:
Customer Services Your question will be answered within 24-48 hours.

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All rights reserved. This website, or parts thereof,
may not be reproduced in any form without written permission from Unique to Hawai`i.